We are located in Richmond Hill, ON Canada. Hence, we usually ship from our warehouse in Canada. Ocasinally, we offer dropshipping in case the customer needs customize the tools or the tools are out of stock in our warehouse but our MFG can ship it right away from their warehouse located in the US or Canada.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Occasionally, we run discounts and promotions, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 1-7 business days to arrive if you are located in North America. Overseas deliveries can take anywhere from 7-30 days. Delivery details will be provided in your confirmation email.
We use Canada Post, UPS, and FedEx, and local courier partners. You’ll be asked to select a delivery method during checkout. We may also use your shipping couriers' account to ship your order. The option will available during checkout
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the MFG and the products. All options are outlined on the product page, contact us for more details.
You can contact us through our contact page! We will be happy to assist you.